Elarviad™ Business Information
Brand Name: Elarviad™
Legal Company Name: Shanghai Chiyu Information Technology Co., Ltd.
Business Address:
10th Floor, Building 1, No. 188 Changyi Road, Baoshan District, Shanghai
Company Category: Fishing Accessories
Legal Representative: Qi Xin
Customer Support Email: service@elarviad.com
Phone Number: +86 18178107241
Customer Service Hours: 8:00 AM–10:00 PM
Frequently Asked Questions
What products does Elarviad™ provide?
Elarviad™ specializes in fishing accessories designed for anglers who value practical equipment, convenient organization, and outdoor functionality.
How can I contact customer support?
You can contact our customer support team through:
Email: service@elarviad.com
Phone: +86 18178107241
Our service hours are:
8:00 AM–10:00 PM
How are orders handled?
Orders are carefully reviewed and prepared before shipment.
We focus on accurate order processing, product preparation, and efficient fulfillment.
How can I receive shipping updates?
When available, shipment information and tracking details will be provided through the contact information submitted with your order.
Can I request a return?
Yes.
Eligible products may be requested for return within 30 calendar days after delivery.
Customers should contact our support team before sending any item back.
How long does refund processing take?
Approved refunds are generally completed within:
7–10 business days
after the returned product has been received and reviewed.
What should I do if my order has a problem?
If you experience product issues, delivery concerns, or need assistance, please contact:
Our team will review your request and provide support within 3 business days.